100% U.S. BASED STAFF & FIRST RESPONDER OWNED!
- PROMPT SERVICE
- COMPETITIVE PRICING
- UNLIMITED REVISIONS
- FREE SHIPPING*
BADGES
COINS
PATCHES
PINS
OTHER
Here at Blue HQ we do everything possible to ensure our customers have the best experience from start to finish. Our expert team of sales reps and designers will help you design your custom product, revising it for free until it is just right. If you have any questions, or need assistance with anything we will be there to assist you.
CUSTOMIZE YOUR PRODUCT
IT'S AS EASY AS 1-2-3
STEP 1
SEND US YOUR IDEA
STEP 2
GET A PROOF & QUOTE
STEP 3
APPROVE & ORDER
BLUE HQ IS AN AUTHORIZED DISTRIBUTOR FOR
Every Order Includes
Free Design and Preliminary Proof with Unlimited Revisions
Free Full-color Production Proof Upon Order Delivered via Email
FAST Production
in 10-14 Days
FREE UPS Shipping
to a U.S. Address*
Frequently Asked Questions
How Do I Start the Ordering Process for My Custom Product?
What Payment Methods Do You Accept?
We accept all major credit cards (including government purchasing cards) and checks. We can also accept wire transfers. Contracts/purchase orders are accepted only under the following conditions.
- Must be issued by a government entity, public school or hospital
- Must appear on company letterhead, signed and dated
- Terms must explicitly state NET30
- Total must match the entire total of the order as listed
What are the Shipping Costs for My Order?
We offer free Shipping via UPS and USPS to all physical addresses in the 48 contiguous states only. Please let your sales person know of your desired delivery address, if outside the contiguous 48 states, so they can provide a quote on your shipping costs.
Why is My Order, Destined for an APO / FPO / PO Box Address, Being Shipped via UPS to Chicago, IL?
We offer free Shipping via UPS and USPS to all physical addresses in the 48 contiguous states only. Please let your sales person know of your desired delivery address, if outside the contiguous 48 states, so they can provide a quote on your shipping costs.
What is the Minimum Order Quantity?
The minimum order can vary by product, but we always recommend ordering at least 100 due to the quantity discount you’ll receive at this quantity. For example, ordering 100 coins is typically only 20% more expensive than ordering 50.
How Long Does it Take to Receive My Order?
The average turnaround time is 3 to 6 weeks, from approval of the production proof to delivery
Need it sooner? Contact us
What File Formats are Accepted for Images and Source Files?
We prefer images to be in a vector format. .EPS and .AI formats make our artists happiest, but we can also work with most other files such as normal raster images (.JPG, .GIF, .PNG, .BMP, .TIFF and .PSD), or documents (.DOCX, .PPTX, .PDF, etc.).
What are Your Metal Products Made From?
Our metal products are generally made from a brass alloy metal. We also use zinc alloy if the product is a special shape or features a high-relief 3D design. We can also make some of our metal products using ceramic, copper, iron and aluminum depending on your needs.
If I Reorder from You, Do I Have to Pay the Mold Fee Again?
No, You won’t need to pay for a mold again on a reorder as long as the previous mold is still on file with our manufacturer. The mold is usually kept on file for 3 years from the latest order date before it is destroyed.
Return / Refund Policy
All sales on custom products are final. We will not provide a refund if you have changed your mind after your order is in production, so please be mindful of this. Slight variations on finished product, defined as aesthetic differences, of 5% or less are considered normal and therefore do not qualify for a refund. If the goods are faulty, please let us know within 7 days of receipt and we will meet our obligations under applicable laws to rectify the situation.
Customer Reviews
Katrina
"This embroidered hatband material is incredible! The quality is immediately noticeable. I also see the potential in other symbolic decoration on other uniforms that are being prepped for deployment. Blue HQ shipped with pride and distinction and have earned my loyalty!"
David
"Great product just as described perfectly packaged and fast 👌 Great Seller keep up the great work. Great quality."
James
"Would highly recommend this seller and would buy from them again. Nice job!"
Christina
"I love Blue HQ. I am hooked on the quality, value, and professionalism. I just bookmarked the Blue HQ store [ChicagoCopShop.com]. DONE RIGHT!!!"
Matthew
"Totally Awesome!!! 😊 Words Cannot Describe the Transaction was Perfection and Stellar!!! Highly Recommended to Others. Always a pleasure to do business with!!!!"
Stephen
"Fast delivery, great seller and prices. High quality."
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